Refund policy

Contact customer service at hello@slowtide.co to get started.
Once approved, return merchandise and a copy of the packing slip to the address below:

A52 Warehouse ATTN: SLOWTIDE
2360 192nd St. Unit 110
Surrey, British Columbia V3Z 0N2, Canada

Damages and issues
Please inspect your order upon reception and contact us immediately with photos if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any questions at hello@slowtide.co.